Documentation

Users, roles, and seats

Invite people, assign roles, understand included users per plan, and manage pending invitations.

Plans
Standard roles: Core and above. Custom roles: Advanced and above
Availability
Available
For
Administrators, Owners
In KontoCore
Settings → Users

What this does

Each plan includes users per company: Core 2, Autonomous 3, Advanced 5, Firm 10, Enterprise by agreement.

Pending invitations reserve a user slot until accepted, cancelled, or expired.

Accountant access lets an outside accountant join with an appropriate role.

How to

Invite a user

  1. 1Settings → Users → Invite.
  2. 2Enter their email and choose a role.
  3. 3They receive an email and join with their own login.
  4. 4Remove or change roles at any time; removal ends access but keeps their history in the audit trail.

Common mistakes

  • Sharing one login between people — each person needs their own for audit history.

Troubleshooting

Invite email not received

See Troubleshooting → Missing invite email.

User can’t see the company

See Troubleshooting → User cannot access company.

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Last reviewed September 25, 2026